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Our partner Carson
Virtual doorman with our partner Carson
No doorman on staff? With Carson, a live remote doorman team answers your building's intercom 24/7 for visitors and deliveries. We install your building intercom, and it rings to Carson's virtual doorman.
How Carson's virtual doorman works
A doorman in your intercom, day and night
How Carson describes its Live Remote Doorman service and resident app.
A live team at your intercom
When a visitor or courier calls from the building intercom, a person on Carson's live remote doorman team answers, day and night, 24/7.
Deliveries handled
Couriers are screened at the door, and approved deliveries can be let into the package room.
Visitors and vendors
Approved guests are let in and the resident is alerted. Scheduled vendors can be given access.
The Carson resident app
Residents use one app to open doors, get package notifications, answer the video intercom and manage visitors.
Source: carson.live. Carson's service, plans and app come from Carson.
What Connect Direct does
The intercom and the building systems around it
Carson's doorman team works through your building's intercom. We put in and look after the hardware it runs on, with our own technicians and vans.
- Front door and package room intercoms, installed so they ring to Carson's virtual doorman
- Door release, strikes and the wiring at each door
- Cameras and card access at the entrances and package room
- The network and internet connection the intercom needs
- Service calls by our own team, plus remote support
Already have systems from another installer?
We take over and service the intercom, cameras and access control that are already there, and upgrade what needs it so it can work with Carson.
How a takeover works →How we get you set up
From assessment to a working doorman
- 01
Free building assessment
We walk the building and look at the entrances, package room, wiring and network.
- 02
Install and connect
We install the building intercom and connect the door release, cameras and access control.
- 03
Carson service starts
Carson sets up its service for your building, and its remote doorman team starts answering the intercom.
- 04
We stay on service
Our own technicians handle service calls for the intercom and the systems around it.
Our partners
Carson, plus the brands we install
Carson is our virtual doorman partner. We also install and service these systems in buildings across Brooklyn and NYC.
Ubiquiti UniFi
Digital Watchdog
Keyscan
Nice ELANWant a virtual doorman for your building?
Book a free building assessment, call us or send a WhatsApp, and we will look at what your building needs.